Terms & Conditions

1. General Information

KingFisher Wings Logistics LLC is a logistics and freight forwarding company based in Dubai, United Arab Emirates, providing transportation, shipping, warehousing, and related logistics services to clients worldwide.

By using our website or services, you agree that you are legally capable of entering into a binding contract and that you will use our services only for lawful purposes.

2. Services Offered

Our services include but are not limited to:

• Air, Sea, and Road Freight

• NVOCC and Freight Forwarding

• Custom Clearance

• Warehousing and Storage

• Packing and Distribution

• Project Cargo Handling

Service availability and pricing are subject to change without prior notice.

3. Quotations and Bookings

All quotations provided by KingFisher Wings Logistics LLC are valid for a limited time and may vary depending on market rates and conditions.
Bookings are confirmed only upon written acknowledgment from our authorized representatives.

4. Payments and Charges

• Payment terms will be agreed upon at the time of booking.

• All charges must be paid in full before the release or delivery of goods, unless otherwise agreed in writing.

• Late payments may result in additional fees or suspension of services.

• We accept multiple payment methods for customer convenience, including bank transfer, cash, and online payments.

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate and complete shipping information.

• Ensuring goods are properly packed and documented.

• Complying with import/export regulations and customs requirements.

• Obtaining necessary permits or licenses where applicable.

We are not liable for delays or issues caused by incomplete or inaccurate documentation provided by the customer.

6. Liability and Insurance

While we take every precaution to ensure safe handling and delivery, KingFisher Wings Logistics LLC shall not be liable for any loss, damage, or delay beyond our control, including but not limited to natural disasters, customs delays, or transportation issues.
Clients are encouraged to purchase cargo insurance for additional protection.

7. Prohibited Items

We do not handle or transport items that are illegal, hazardous, or prohibited by international or local law, including weapons, narcotics, explosives, or counterfeit goods.

8. Delivery and Transit

Estimated delivery times are provided for reference only and may vary based on route, customs clearance, or external factors. We strive to ensure timely and efficient delivery but cannot guarantee exact delivery dates in all cases.

9. Privacy and Data Protection

We respect your privacy. Personal and business data collected through our website or services will be handled securely and used solely for operational and communication purposes. For more details, refer to our Privacy Policy.

10. Intellectual Property

All content on our website — including text, images, logos, and designs — is the property of KingFisher Wings Logistics LLC and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

Under no circumstances shall KingFisher Wings Logistics LLC be held responsible for indirect, incidental, or consequential damages arising from the use of our services or website.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the competent courts of Dubai, UAE.

13. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:
📍 KingFisher Wings Logistics LLC
Office No. 503, Office Court Building, Oud Metha, Dubai, UAE
📧 info@kingfisherwings.com
📞 +971 58 266 7755 | +971 56 149 0258